Vendor Support & Businesses

I cannot log into the APP?
Why was my business contract cancelled?
How does registration work?
How long will it take to process my cancellation request?
Why do I receive requests from couples with whom I have not had direct contact?
Why is my review waiting for validation?
Why does a "Real Wedding" keep appearing after having deleted it?
How do I change/update my card details?
Can I duplicate a review from one storefront to another?
What features are not available with the Start Pack?
How can I change my vendor dashboard password?
What is the Promo Newsletter included in my contract?
How can I remove my company from the portal?
Have the changes I requested been made to my storefront?
How do I cancel my contract due to business closure?
Why was my company removed without prior notice?
How can I change the name of my company in the portal?
How do I know if my payment has been received?
What do I do if my card payment was rejected?
How do I get a refund for a credit balance?
How do I know if my contract has been renewed?
Can I cancel the requested cancellation?
Why is my account not active?
How can I improve the alignment of my photos?
What happens to a reported review?
How do I edit my photos?
How can I request a change in my contract?
How can I respond to a review as a Vendor?
How do I change my payment method?
Tips to Improve Vendor Response Rate from Lead Inquiries