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Billing & Payments

  • Why was my business contract cancelled?
  • How long will it take to process my cancellation request?
  • How do I change/update my card details?
  • What features are not available with the Start Pack?
  • What is the Promo Newsletter included in my contract?
  • How do I cancel my contract due to business closure?
  • How do I know if my payment has been received?
  • What do I do if my card payment was rejected?
  • How do I get a refund for a credit balance?
  • How do I know if my contract has been renewed?
  • Can I cancel the requested cancellation?
  • How can I request a change in my contract?
  • How do I change my payment method?
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